BiblioHive, LLC

Privacy Policy
Effective Date: February 23, 2017

Welcome to BiblioHive!

This Privacy Policy discloses BiblioHive’s (“Company”, “we”, “us” or “our”) privacy practices and procedures in connection with our website located at www.BiblioHive.com and all of its webpages, subdomains, country level domain variants and subparts of those websites (collectively, our “Site”), services available through our mobile application (the “App”) as well as any software that we provide to you that allows you to access either our Site or App (collectively, the “Services”), and any information, text, graphics, photos or other materials posted, submitted, or saved on or through our Services (“Content”).

This Privacy Policy applies solely to information collected by or in connection with our Services. We may update this Privacy Policy at any time by posting a new Privacy Policy to our Site or App. Your access and use of the Services, including all services available therein, is subject to this Privacy Policy and to our separate Terms and Conditions of Use. Capitalized terms used but not defined in this Privacy Policy are defined in the Terms and Conditions of Use .

Our Services’ primary objective is to provide you with the opportunity to discover, curate, save, and share materials for subjects in which you have an interest or about which you wish to discover or learn more. In order to be able to provide our Services, we need to know some information about you and your information preferences.

What personal information do we collect and how do we use it?

Personal Information

Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that are more likely to meet your needs, and to customize our Services to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose.

“Personal Information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include “aggregate” information, which is data we collect about the use of our Services and our services.

We collect and store information, including Personal Information that is voluntarily supplied to us by you when you register or use our Services. Some such information is required in order for you to register as a User on our Services. You agree to provide us with truthful information. You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our features and functionality. For example, but without limitation, if you provide us with information about topics that interest you, we will use that Personal Information to match you with information about those topics that we believe may be helpful or interesting to you. We may also use other Personal Information to match you with topics that we believe may interest you, but we may not be as accurate if you do not provide us with information about the topics that you are interested in.

Google contacts may be accessed on your behalf to make sharing of items easier, we will not access your contacts other than to make your online experience more efficient.

“User Content” includes topics, resources, and information that you’ve saved to your Account. By default User Content is public. This default openness allows us to better serve our Users content that might interest them. You agree that if you’d like your User Content to be private you will update your Account privacy settings .

Your User Content

As we collect and store your User Content, our default is almost always to make such User Content public for as long as you do not delete it from the Services, and such User Content is broadly and instantly visible to other Users. Before posting, saving, or submitting User Content, you should think carefully about what you are making public.

If you choose to create a public profile on our Services, we may collect other Users’ comments, saves, or any other interaction with your profile or User Content.

Payment Information

When you activate an account, we collect information such as your name, email address, password, and security questions and answers. When you save a payment card in your account, we collect the type (such as credit or debit) and brand of card (such as MasterCard or Visa), the card issuer, and partial card account numbers. When a card is used, we collect the amount of the transaction, the time and date of the transaction, and the identity of the merchant where the card was used. For any prepaid cards we may also collect the card balance. Finally, we may receive information about the status of your card, such as if it is suspended or cancelled, from your card issuer.

Mobile Use

If you visit or use any of our Services on a mobile device or use our App, if any, we may collect information from your device, including device ID, your mobile carrier, and your physical (GPS) location. We may store and use that information for security purposes (for example, for user verification) or recommend content that, given your area, may be of interest to you. We do not share your location information with third parties. Depending on your device, you may turn off location services by going to your device settings.

Once you have established your Account on your mobile device, we collect information we receive from your mobile device, such as your device’s type, number, and the serial number of its chip. We also collect all payment card and transaction information.

Use of the Services on a mobile device may allow your mobile carrier or other access provider to view data that appears on the device as a result.

What personal information do we collect and how do we use it?

We also collect and store non-personally identifiable information that is automatically generated when you use the Services. We automatically track certain information based upon your use of the Services. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.

Cookies

We may use “cookies” on our Services. A cookie is a piece of alphanumeric data stored on a visitor’s hard drive to help us improve the visitor’s access to our Services and identify repeat visitors to our Services. Cookies enable us to customize and enhance the User experience on our Services. We use the resulting non-personally identifiable information, such as your browser version, IP address, referring domains, pages visited, your mobile carrier, device and application IDs, the nature of your use of the Services and cookie information, to improve our Services, including advertising, and to develop analytics and aggregated data that allow us to use our Services and reach out to you via our Services.

We may set a persistent cookie to store your password, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Services.

If you reject cookies, you may still use our Services, but your ability to use some areas of our Services may be limited.

Log Files

Like many sites and apps, we automatically gather certain information about our Services’ traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Services, to track users’ movements around the Services and to gather demographic information about our user base.

Pixels & Clear Gifs

We and our third party advertising affiliates may employ a software technology called pixels, also referred to as clear gifs or web beacons, that help manage content on the Services by tracking what content is effective. Pixels are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixels are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by pixels to our customers’ Personal Information.

To learn more about our advertising company’s use of pixels and clear gifs, see “Third Party Advertisers.”

We may use pixels in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

Embedded Scripts

We may use embedded scripts, which are programming code that collects information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server and is deactivated or deleted when you disconnect from the Services. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

Communication from Us or the Services

Special Offers and Updates

We may occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our registration page or other parts of the Services.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at help@bibliohive.com.

Profile

We may store information that we collect through cookies, and log files, and/or pixels, and/or third party sources to create a “profile” of your preferences. We may tie your Personal Information to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Services for you.

We share your profile with third parties in aggregate form only.

Enhancement of Profile Information

We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the Personal Information they have provided to us.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personal Information without your consent. However we may share your Personal Information in situations described below:

We may release your Personal Information to authorized agents who are employed by us to perform tasks on our behalf and need to share information with them to provide products and services to you. Unless we communicate with you differently, our authorized agents do not have the right to use any Personal Information we share with them beyond what is necessary to work with us. You hereby consent to our sharing your Personal Information for the above purposes.
Some Personal Information, such as Users’ names, User Content, and location that is listed in your user profile or derived from IP addresses may be publicly visible to other Users on the Services or to the web. You can choose what information is made public by changing your privacy setting in Privacy Settings Page on the Site.
If we believe it is necessary to investigate potential violations of our Terms and Conditions of Use , to enforce those Terms and Conditions of Use , to comply with law or to protect ours or others’ rights, property, or safety.
If we or our business are acquired, your non-personal information and your Personal Information would be transferred to the buyer as part of that transaction, provided that the conditions of this Privacy Policy would continue to apply.
Except as described above, we may release your Personal Information to third parties with your consent. You will be notified when your Personal Information may be shared with consent, and you will have the ability to prevent us from sharing this information in this manner.

Choice and Opt-out

We provide you the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

We may also provide non-personally identifiable information, including Content, or aggregated information that does not identify you, to other parties for marketing, advertising, or other uses. For example, but without limitation, we may provide aggregated data about our users to content creators to encourage them to post information that we believe may be interesting for our User community.

If you no longer wish to receive our newsletter and promotional communications, if any, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at unsubscribe@bibliohive.com

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our Services. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.

This policy does not apply to the practices of companies that we do not administer, or to individuals that we do not employ.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@bibliohive.com.

California law further requires that operators of websites and online services disclose how they respond to a Do Not Track signal and whether other third parties may collect personally identifiable information about an individual's online activities from their site or service.

Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, we do not currently respond to Do Not Track signals.

For more information about how to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Information You Post to Other Sites

Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online - for example on blogs, discussion forums, or other community posting or social networking sites - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Information Security

Company is committed to protecting the security and privacy of your information stored by us. All data gathered on the Services is stored in a secure, password protected database. Only we and our hosting provider have access to this database. We will protect Personal Information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. While all standard security protections are implemented by us and our hosting providers, we cannot guarantee the physical or electronic security of the servers and databases on which the Services is hosted.

Children

Our Services is not directed to people under 13 years of age. If you become aware that your child has provided us with Personal Information without your consent, please Contact Us help@bibliohive.com We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.

Terms of Use

Please also visit our Terms and Conditions of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Services.

Your Consent

By using the Services, you consent to our latest Privacy Policy.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date at the top of this page. If you have questions or concerns regarding our Privacy Policy, please Contact Us.

We reserve the right to modify this Privacy Policy at any time, and such change will apply with respect to information you provide or your activity on the Services after the change in policy, so please review it frequently. If we make changes that materially affect our uses or disclosures of Personal Information that we have previously collected, we will contact you with a notice on our Services to obtain your consent to have the changes to our Privacy Policy apply retroactively.

Version: February 23, 2017